Privacy Policy
Last updated : 14/05/2026
OLB SPORTS OOD, operator of the Promotexo website, is committed to protecting the privacy of its site users, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).
1 Data Controller
OLB SPORTS OOD
UIC Number
208208044
VAT No.
BG208208044
Registered Office
Boulevard Vitosha No. 78 fl.1 apt.1, Sofia 1463, Bulgaria
General Email
contact@promotexo.comEmail DPO
privacy@promotexo.com2 Data Collected
Identity & Contact
Last name, first name, email, phone, postal address
Professional Data
Company, position, tax identification no., VAT no.
Browsing Data
IP address, cookies, pages visited, device and browser
Order Data
Purchase history, preferences, graphic files
3 Purposes of Processing
- Process your orders and quote requests
- Contact you regarding your orders (proofs, delivery, after-sales)
- Manage your customer account
- Verify your intra-Community VAT number (VIES system)
- Improve our services and website
- Comply with our legal and accounting obligations
4 Legal Basis for Processing
Performance of a Contract
Order processing, account management, delivery
Consent
Newsletters, marketing cookies, commercial communications
Legitimate Interest
Service improvement, security, fraud prevention
Legal Obligation
Accounting, taxation, VAT verification
5 Data Recipients
- •Our internal teams (sales, production, logistics, after-sales)
- •Our technical service providers (hosting, secure payment)
- •Our production and customisation partners
- •Our carriers for delivery
- •VAT verification services (VIES – European Commission)
- •Competent authorities where required by law
We never sell your data to third parties.
6 Transfers Outside the EU
Your data is primarily hosted and processed within the European Union (hosted in France by o2switch).
In the event of a transfer to a third country, we ensure that appropriate safeguards are in place in accordance with the GDPR (standard contractual clauses, adequacy decision).
7 Retention Period
| Type of Data | Duration |
|---|---|
| Order-related data | 6 years |
| Active customer data | Duration of relationship + 3 years |
| Contact data (marketing) | 3 years after last interaction |
| Browsing data | 12 months maximum |
| Cookies | 13 months maximum |
| Graphic files (proofs) | 2 years after order |
8 Your Rights (GDPR)
Right of Access (Art. 15)
Obtain a copy of your personal data
Right to Rectification (Art. 16)
Correct your inaccurate or incomplete data
Right to Erasure (Art. 17)
Delete your data (“right to be forgotten”)
Right to Restriction (Art. 18)
Temporarily suspend processing
Right to Portability (Art. 20)
Receive your data in a structured format
Right to Object (Art. 21)
Object to processing (e.g. direct marketing)
To exercise these rights, contact us at privacy@promotexo.com. We will respond within one month at most.
9 Cookies
Essential cookies
Site functionality, cart, user session (no consent required)
Analytical cookies
Audience measurement and site improvement (with your consent)
Marketing cookies
Personalisation and targeted advertising (with your consent)
You can manage your preferences via the cookie banner or your browser settings.
10 Data Security
11 Contact and Complaints
Supervisory Authority
Commission for Personal Data Protection (CPDP)
2, Prof. Tsvetan Lazarov Blvd.
Sofia 1592, Bulgaria
If you reside in another EU country, you may also contact your national data protection authority.
This policy may be updated. The date of last modification is indicated at the top of the page. In the event of a substantial modification, we will inform you by email or via a notification on the site.